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Privacy Policy

Introduction

This privacy policy is written here so our customers can use our services with confidence – and particularly is specific to subscriptions, online and in person purchase payments. If you have any concerns or questions after reading this policy please do not hesitate to contact us via email: admin@lamtiques.com.au or call our contact number on the home page of our website: www.lamtiques.com.au

 

Other Web Links

Links on the Lamtiques site to external entities are not covered within this policy. The terms and conditions set out in this policy only cover the domain name of www.Lamtiques.com.au.

 

Data Collecting

In order to use the Lamtiques website, Lamtiques may require information from you in order to provide our service effectively. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Lamtiques is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website, mobile apps, live chat or social media accounts.

 

Use of the Data

Any details collected from Lamtiques users are required in order to provide you with our products and/or services, and a certain professional level of customer service. Collected information may be used to send you marketing communications and re-marketing digital advertising

 

Storage

The security of your personal information is important to Lamtiques. When you enter sensitive information (such as credit card numbers) on our website. When Credit Card details are collected, Lamtiques simply passes them on in order to be processed as required. Lamtiques never stores complete Credit Card details, though retains personal information for product updates until you request to be removed from these communications.

 

Access

Lamtiques adheres to generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

 

If your personally identifiable information changes, you no longer desire our service, or wish to opt-out of your identifiable information being used for Lamtiques digital marketing campaigns, you may correct, update, delete or deactivate your information by emailing admin@lamtiques.com.au.

 

If you purchase a product or service, Lamtiques may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal and billing addresses) and financial information [such as credit card number, expiration date, CCV number]. Lamtiques uses this information for billing purposes and to complete your orders. If Lamtiques has trouble processing an order, it will use this information to contact you.

 

Lamtiques uses personally identifiable information for essential communications, such as emails, accounts information, payments [through our third party credit card payment gateway] and critical service details. Lamtiques may also use this information for other purposes, including some promotional emails. If at any time a user wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at admin@lamtiques.com.au.

 

Third parties

Lamtiques may at its discretion use other third parties to provide essential services on our site or for our business processes & in order to complete purchases you have made with us. Lamtiques may share your details as necessary for the third party to provide or complete that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Lamtiques does not share nor sell any information with third parties for any unknown or unrelated uses.

 

These parties include but are not limited to our own in-house advertising and remarketing campaigns, our freight provider, and any information collecting organisation nominated by the Australian Government for the purposes of managing the Resale Royalty Rights Scheme.

 

When we are required to by law

Lamtiques reserves the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website or our products.

 

Payment Security

Lamtiques uses PayPal & the Square Payment Gateway for its online credit card transactions. Square processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Square gateway are secured payments.

 

Your security

Payments are secure & fully automated with an immediate response. Your complete credit card number cannot be viewed by Lamtiques or any outside party. Square is an authorised third-party processor for the major Australian banks.

For more information about Square and online credit card payments, please visit www.Square.com. - for PayPal refer to www.paypal.com

 

Changes to this policy

If any changes are made to the this Privacy & Security Policy, Lamtiques will post those changes to this policy on our website www.lamtiques.com.au, so that you are aware of what information Lamtiques collects, how it uses that information, and under what circumstances, if any, it discloses that information.

 

Lamtiques reserves the right to modify this policy at any time, so please review it frequently. If Lamtiques makes material changes to this policy, the policy located on the website www.Lamtiques.com.au will be updated accordingly.

Our People

19-192_Toyohara Kunichiki 1835-1900_Kabu
Jonathan Lim
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